Tracknite Privacy Policy

Tracknite LLP t/a Tracknite takes the privacy of its customers very seriously and is committed to protecting your details. Please read this Privacy Policy carefully as it contains important information about the use of information that you provide to Tracknite. This Privacy Policy explains what information Tracknite collects about you, and how your information is collected and used, including setting out the circumstances where Tracknite could provide it to third parties. You should also read the separate User Terms applicable to this website.

Information Tracknite holds will be accurate and up to date and you can check the information that we hold about you by contacting Tracknite. If you find any inaccuracies we will delete or correct it promptly.

Tracknite will only use the information that it collects about you lawfully and the information collected will be used to process your enquiry and provide the best possible customer service.

Tracknite may request or collect personal information from online users in a variety of ways, including through online forms for ordering products and services, and other instances where users are invited to volunteer such information. The personal information that Tracknite may collect is personal information that identifies you personally, such as: Your name, email address, postal address, and other billing information

Tracknite may use the personally identifiable information collected for improving website design and layout, or for research purposes regarding the effectiveness of website services, marketing, advertising and sales efforts. This means Tracknite may need to pass your information to third parties who help to maintain, administer or develop the website. In these cases, that information is only given to those third parties for that limited purpose.

The personal information that Tracknite holds will be held securely in accordance with the law and Tracknite will not pass or sell personal information to any third party, unless you specifically authorise such disclosures.

Tracknite may disclose aggregate, anonymous, data based on information collected from users to investors and potential partners. In such cases, statistical information only will be disclosed and personally identifiable data will be kept strictly confidential. In case Tracknite is sold, the information collected from users may be transferred to the new owners.

Tracknite may disclose personal information if required to do so by law or we in good faith believe that such action is necessary to: comply with the law or with legal process; protect and defend our rights and property; protect the personal safety or property of others.

As with any other web sites, Tracknite uses log files of all requests made and processed which help to maintain server and web site efficiency and effectiveness. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyse trends, administer the site, track user's movement in the aggregate, and gather broad demographic information for aggregate use. However, none of the information stored in the log files, including but not limited to IP addresses, is linked to personally identifiable information. These log records contain no personal data of any kind.

Tracknite may also collect information on how users access the website. This information is collected by using a tracking ID unique to each user through the use of cookies.

A cookie is a piece of data stored on the user's computer tied to information about the user. Tracknite may use both session ID cookies and persistent cookies. For session ID cookies, once you close your browser or log out, the cookie terminates and is erased. A persistent cookie is a small text file stored on your computer's hard drive for an extended period of time. Your browser's help file contains information and instructions for removing persistent cookies. Session ID cookies may be used by Tracknite to track user preferences while the user is visiting the website. They also help to minimise load times and save on server processing. Persistent cookies may be used by Tracknite to store, for example, whether or not you want your password remembered, or other such information. Cookies used on the Tracknite website do not contain personally identifiable information.

Technical information obtained while support is provided may be used to train personnel and to create documentation, knowledge base information, FAQs and other support materials. No personal information of customers will be published.

This site makes forums available to its users. Please remember that any information that is disclosed in these areas becomes public information and you should exercise caution when deciding to disclose your personal information.

Our site may contain links to other web sites. We are in no way responsible for the content or privacy practices of those sites.

By using our website, you consent to the collection and use of this information by Tracknite. This policy may be revised from time to time. Tracknite will post all changes on this website. This policy is specific to Tracknite operations and applies to information you submit online as well as through other channels. This policy is here for your convenience and is not intended to create a binding obligation. Should you have any questions, please contact Tracknite